Reference

Terms Conditions That Cover Your Account

These terms set out what you agree to when you open and use an osg168 account — including how payments through PayPal, Venmo, and Play+ are handled, what's required to stay eligible, and how we resolve disputes.

Eligibility by state lawPayPal, Venmo & Play+ coveredAccount security standardsDispute resolution processSubject to change with notice
osg168 Terms Conditions That Cover Your Account
TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear or you need to flag a dispute, our account support team is the right starting point. You can reach us through live chat directly inside your account dashboard, by email at the address listed in your account settings, or through the help center linked at the bottom of every page. When contacting us about a terms-related concern, include your account ID and the specific section you have a question about so we can route it correctly.

Live Chat Open the chat widget inside your account dashboard to connect with a support agent about any terms or account-use questions in real time.
Email Support Send a message to the support address listed in your account settings. Include your account ID and the specific terms clause you are asking about.
Help Center The help center linked in the site footer covers account eligibility, payment policies, and the dispute process with step-by-step context.
HOW WE OPERATE

Standards Behind Our Account Policies

Our terms are written to match how the account actually works — including how PayPal, Venmo, and Play+ transactions are verified, how identity checks are completed before withdrawals clear, and how we retain account data. Players in New York and other eligible states can request a summary of the account data we hold by contacting support through the methods listed above.

Identity Verification

Before your first withdrawal is processed — whether through PayPal, Venmo, or Play+ — we confirm your identity using government-issued ID submitted via your account settings.

Data Retention

Account and transaction records are retained in line with applicable state requirements. You may request a copy of your data through the help center form at any time.

Cookie & Session Use

We use session cookies to keep your account secure while you are logged in. No personal payment data from PayPal, Venmo, or Play+ is stored on our servers after a transaction closes.

Terms Change Requests

If you believe a specific clause conflicts with your state's law, contact support with your state and the clause reference. We will review and respond within the timeframe stated in the help center.

Common Questions About These Terms

Here are the questions we hear most from people reading through their account agreement. If yours isn't here, live chat is the fastest way to get a straight answer.

No. Access to osg168 and the features available to you depend on your state of residence. Where state law restricts certain games or payment methods, those restrictions override anything written here.

We send a notice to your registered email address and post an in-account message before any update takes effect. The effective date is clearly stated so you have time to review before the change applies.

Yes, all three are covered payment methods under the current terms. Each transaction is subject to the verification steps described in the payments section of the help center, including identity confirmation before withdrawal.

Any eligible balance at the time of closure is processed through the withdrawal method on file — PayPal, Venmo, or Play+ — following the standard verification procedure before funds are released.

Contact support via live chat or email with your account ID, the transaction date, and the amount in question. We will open a formal review and respond with next steps within the timeframe in the help center.

Yes. Submit a data request through the help center form or email support directly. We will confirm what data is retained, consistent with applicable state law and these terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.