What We Collect and Why We Use It
When you create an account, we collect your name, email address, date of birth, and state of residence. Identity verification — required under applicable state law — may ask for a government-issued ID upload. Payment data follows a separate path: when you fund your account through
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PayPal or Venmo, those transactions run inside their own secure platforms and we never store your full card or bank-account numbers. Play+ prepaid card activity is logged at the transaction level only — balance details stay within the Play+ system. We also collect device and session
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data (browser type, IP address, session timestamps) to detect unusual access patterns and protect your account. Email and chat records with our support team are retained so we can follow up accurately if an issue spans multiple contacts. We do not sell, rent, or trade your
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personal information to marketing companies. Data shared with our payment processors and fraud-prevention partners is governed by data-sharing agreements that restrict use to the specific purpose it was shared for. Your account data is held only as long as required by applicable law or as needed
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to resolve any open account matters. Access to your account, and to the platform generally, depends on state law and is available where local law permits.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.